D'Addario & Company, Inc.

  • Chief Information Officer

    Job Locations US-NY-Farmingdale
    Information Technology
    Regular Full-Time
  • Overview

    D’Addario is seeking to recruit a Chief Information Officer (CIO) to lead the company's global information technology (IT) function. The CIO has complete ownership of the establishment and execution of the enterprise wide IT strategy, and ensures its alignment with the enterprise's business strategy and the delivery of capabilities required to achieve business success. As a member of the enterprise executive leadership team, the CIO participates in and contributes to overall enterprise business strategy development, bringing a current knowledge and future vision of leveraging information and technology in business model design, business processes re-engineering, products and services development, and support for competitive advantage.

    The CIO must develop a strong understanding of the technological needs of both D’Addario internal staff, the company’s global affiliates and the company’s client base. S/he will interact frequently with all levels of the organization to create synergies across business units to develop a holistic orientated digital strategy focused on innovation, reliability, security and cost optimization.


    The CIO will need to work in concert with the sales and marketing teams to develop, maintain and evolve a completely new and modern web presence for our company and charitable foundation.


    The ideal candidate should have a proven track record in:

    • Building relationships
    • Ability to deliver initiatives that achieve measurable business results
    • Change Management
    • Influencing Others
    • Innovation
    • Achieving results with minimizing risk
    • Driving results
    • Holistic Strategic Planning across the enterprise
    • Team Leadership
    • Maximize Technological Investments
    • Agile development methodologies and process
    • Cloud Technologies
    • Analytics Tools and Governance
      • BI
      • Predictive, ML, AI
    • Customer facing platforms
      • ECommerce (B2B/B2C)
      • CMS
      • CRM
      • Social Platforms
      • PIM
      • DAM


    • Understand the business and culture to develop a global IT strategy that ensures integration with the enterprise's business strategy and plans.
    • Acts as a trusted advisor, builds and maintains relationships with other   C-level executives and business unit leaders to develop a clear understanding of business needs; ensures cost-effective delivery of IT services to meet those needs, and is able to respond with agility to changing business priorities.
    • Uses influencing and negotiation skills to create synergies across the enterprise to enable innovative and cost-effective solutions in achievement of business goals.
    • Collaborates with executive leadership and business partners to define and execute the digital business strategy. Participates in and contributes to the assessment of external digital opportunities and threats, and internal technology capabilities required to achieve desired competitive positioning.
    • Maintains an awareness and understanding of new technologies and platforms, and provides direction on which emerging technologies should be assimilated, integrated and introduced within the enterprise, ensuring IT’s capabilities in responding to the needs of the enterprise's digital business strategy.
    • Provides strategic direction in the IT organization's innovation efforts and role in experimenting with new solutions to take advantage of those opportunities in the fulfillment of the digital business strategy of the enterprise.
    • Provides strategic direction and oversight for the design, development, operation and support of IT systems and programs that fulfill the needs of the business, including enterprise architecture management, application management, security and risk management, and infrastructure and operations support management.
    • Develops and controls annual operating and capital expenditure budget for IT to ensure it is consistent with overall strategic objectives of the enterprise and is within plan.
    • Directs the development of IT sourcing strategy and provides executive oversight for strategic vendor and partner relationship management.
    • Develops and maintains an IT workforce with the appropriate mix of business knowledge, technical skills and competencies that balance the needs between growing the agility required to achieve digital business objectives and ensuring the core IT functions are reliable, stable and efficient.
    • Leads the establishment and execution of a digital workplace strategy that ensures employees have the tools and work environment to be more engaged, productive and effective.
    • Serves on enterprise planning and policymaking committees; drives the development of enterprise technology standards, governance processes and performance metrics to ensure IT delivers value to the enterprise.
    • Provides leadership, coaching and direction to the IT leadership team and staff.
    • Works closely with MarCom and Product Management to facilitate the development and maintenance of a world class digital marketing and ecommerce capabilities.



    • Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration or related field, or equivalent work experience.
    • Fifteen or more years of experience in IT and business/industry.
    • Five to seven years of CIO/CTO experience.
    • Preferably experience in related industry,
    • Five or more years of experience in leading cross-functional teams and/or enterprise wide programs, influencing senior-level management and key stakeholders effectively across the organization and within complex contexts.
    • Demonstrate experience in IT strategic planning, organization design and development.
    • In depth experience with customer-facing digital technologies like CRM, PIM, ecommerce, social media and analytics.
    • Proven experience in leading IT transformational initiatives in complex and dynamic environments. Capable of taking advantage of digital opportunities to innovate business models with an emphasis on digitizing our interaction with customers in all our channels and global markets with an emphasis on digitizing our interaction with customers in all our channels and global markets
    • Ability to develop strategic initiatives and oversee the development of long-term plans and proposals to support business objectives
    • Ability to challenge, convince and manage multiple stakeholders
    • Ability to effectively drive business, culture, and technology change in a dynamic and complex operating environment
    • Exceptional leadership skills with the ability to develop and communicate an IT vision that inspires and motivates IT staff and aligns to the business strategy
    • Effective influencing and negotiation skills in an environment where resources may not be in direct control of this role.
    • Excellent analytical, strategic conceptual thinking, strategic planning and execution skills.
    • Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units.
    • Expertise in budget planning and financial management.
    • Deep understanding of current and emerging technologies and how other enterprises are employing them to drive digital business and how they may be applied to the enterprise to drive digital business.
    • Demonstrated ability to develop and execute a strategic people plan that ensures that the right people are in the right roles at the right time and that employees are highly engaged and satisfied.
    • Ability to identify and leverage resources internally and externally to the enterprise to enhance capabilities that drive digital business.
    • Excellent verbal and written communication skills, including the ability to explain digital concepts and technologies to business leaders, and business concepts to the IT workforce.



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