D’Addario & Company is the world’s largest manufacturer and distributor of musical instrument accessories, trusted by musicians globally. As a U.S.-based manufacturing company, we take pride in our commitment to cutting-edge automation, sustainable practices, and giving back through the D’Addario Foundation—providing music education access to underserved communities. Most importantly, we pride ourselves on our diverse team of individuals where our success is built on a culture of curiosity, passion, candor, family, and responsibility.

D’Addario is seeking a strategic and hands-on Enterprise Applications Director to lead the evolution of our enterprise systems and ensure our technology supports the future of our business. This is a high-impact role, shaping how we optimize, integrate, and innovate across our ERP, WMS, and other critical applications. If you have a love for music and thrive at the intersection of technology and business strategy, we’d love to invite you to apply to join our team.

As our Enterprise Applications Director, you’ll be instrumental in driving technology excellence and ensuring our systems support the innovation and efficiency that fuel our growth.

Enterprise applications are at the heart of how D’Addario operates—powering everything from manufacturing and distribution to finance and eCommerce. As Enterprise Applications Director, you will be responsible for ensuring that our technology strategy supports and accelerates the company’s success.

This role requires a business-first mindset with deep technical expertise to back it up. You will lead the modernization, integration, and optimization of our ERP, WMS, EDI, and CRM systems, ensuring they scale with the company’s growth and evolving needs. Partnering closely with IT and business leadership, you will drive strategic initiatives, enhance system reliability, and enable data-driven decision-making across the organization.

Beyond managing systems, this role is about driving impact—optimizing processes, improving operational efficiency, and ensuring our enterprise applications empower teams rather than creating friction. With a focus on Infor XA ERP and WMS, you will oversee system governance, lead upgrades and integrations, and ensure business continuity through proactive planning and execution.

This role is a key part of our business leadership, overseeing the systems that are critical to our success. It demands strategic vision, strong execution, and a commitment to delivering solutions that move the business forward.

Enterprise Strategy & Leadership

• Develop and lead the strategic vision for enterprise applications, ensuring alignment with business objectives and long-term company goals.
• Partner with senior leadership to define the roadmap for enterprise applications, ensuring scalability, efficiency, and innovation.
• Build, lead, and develop a high-performing enterprise applications team, fostering a culture of continuous improvement and technical excellence.
• Communicate IT strategy and enterprise system priorities to executive leadership, ensuring alignment with broader business needs.
• Oversee governance, budgeting, and compliance for enterprise applications, ensuring adherence to regulatory requirements and internal policies.

Enterprise Applications & System Management

• Oversee the lifecycle management of enterprise applications, including ERP, WMS, EDI, and CRM, ensuring they evolve with business needs.
• Lead system modernization efforts, optimizing enterprise applications for performance, integration, and usability.
• Manage relationships with third-party vendors to ensure effective system support, upgrades, and continuous improvement.
• Ensure data integrity, security, and reliability, proactively addressing system risks and vulnerabilities.
• Drive change management initiatives to ensure smooth adoption of system enhancements and new technologies.

Business Enablement & Process Optimization

• Collaborate with business leaders to streamline operations, enhance efficiency, and drive data-driven decision-making.
• Guide business process improvements in manufacturing, distribution, finance, and eCommerce through effective enterprise system capabilities.
• Evaluate and leverage Infor XA ERP and WMS capabilities to drive operational enhancements.
• Oversee the implementation of finance-related system updates, including chart of accounts management.

Service, Support & Team Development

• Lead and mentor the enterprise applications team, ensuring strong technical execution and business collaboration.
• Establish best practices for system support, troubleshooting, and user enablement, reducing downtime and increasing efficiency.
• Define and oversee incident management and escalation processes, ensuring timely resolution of critical system issues.
• Drive a culture of continuous learning and improvement, ensuring the team stays ahead of emerging enterprise technology trends.

Education & Experience

• Bachelor’s degree in Management Information Systems, Computer Science, or a related field, or equivalent experience.
• 10+ years of experience with ERP systems (e.g., Infor XA, Oracle JDE, SAP) and 5+ years with WMS solutions (e.g., Manhattan, JDA).
• Experience with IBM iSeries/AS400 and EDI platforms (e.g., OpenText TLi).

Business & Leadership Qualifications

• Proven experience in leading enterprise application strategy and execution within a complex business environment.
• Strong ability to collaborate with senior leadership, communicate technical concepts to non-technical stakeholders, and drive alignment between IT and business objectives.
• Experience building and managing high-performing teams, fostering innovation, and driving continuous improvement.
• Expertise in vendor and supplier management, including contract negotiations and performance oversight.
• Strong project leadership and change management skills, ensuring successful implementation of enterprise technology initiatives.

Technical Qualifications

• Deep understanding of modern enterprise application architecture, including APIs, JSON, AI-driven automation, and cloud integrations.
• Knowledge of SQL, relational databases, and data integration methodologies.
• Familiarity with programming concepts and scripting (e.g., SQL, Java, .NET, JavaScript, HTML5, CSS3).

Experience with cloud platforms (Azure, AWS) and hybrid infrastructure environments.

This is a hybrid role and will require the candidate to work onsite in the Farmingdale, Long Island Headquarters office three days a week. 

Here at D’Addario, not only do we offer a competitive compensation package, but the opportunity to build a career with one of the most highly regarded organizations in the music industry. We are eager to connect with individuals with all types of diverse backgrounds, thinking and perspectives.

Just a few of the benefits and perks of working at D’Addario:
• Health, vision, and dental insurance

• Assisted Reproduction/Fertility benefits

• Prioritize investing in your future with our 401k plan. Once eligible, we'll contribute 3% of your total annual  compensation (and potentially up to an additional 7%) regardless of how much you choose to contribute to the plan.
• Paid Time Off (PTO)
• Flexible sick day policy
• 12 Paid Holidays
• Life and AD&D Insurance
• Enhanced Short-term disability insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Discounts on D’Addario products and merchandise
• Company jam nights, holiday parties and special events
• An awesome team of colleagues who are passionate about what they do!!!

The base salary range for this role would be commensurate with experience: $175-185k per year. Eligible for bonus. 

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